Download Incident Management For I.T. Departments: ...in 10 Easy Steps (English Edition) de Darren O'Toole PDF [ePub Mobi] Gratis, Incident Management For I.T. Departments: ...in 10 Easy Steps (English Edition) Pdf en linea
Incident Management For I.T. Departments: ...in 10 Easy Steps (English Edition) de Darren O'Toole
DescripciĆ³n - An in depth look at Incident Management for I.T. departments. 10 simple steps to design and deploy your Incident Management program based on ITIL's best practices.Topics include:Incident DetectionIncident PrioritizationResponse PlansManaging an IncidentEscalation MatrixCommunications PlansVendor ManagementDocumentationBonus TemplatesThe author has over 30 years of leading I.T. departments for some of the world's largest companies. This book goes beyond ITIL's theory with real world experience and recommendations.
Detalles del Libro
- Name: Incident Management For I.T. Departments: ...in 10 Easy Steps (English Edition)
- Autor: Darren O'Toole
- Categoria: Tienda Kindle,eBooks Kindle,eBooks en idiomas extranjeros
- TamaƱo del archivo: 11 MB
- Tipos de archivo: PDF Document
- Descargada: 714 times
- Idioma: EspaƱol
- Archivos de estado: AVAILABLE
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COBIT / Control Objectives for Information Technologies ~ COBIT 2019 is a framework for the governance and management of enterprise information and technology (I&T) that supports enterprise goal achievement. This program is intended for more experienced COBIT users who are interested in more advanced use of the framework (i.e., designing governance systems and running governance improvement programs).
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